gj777 Privacy Policy – How We Protect Your Data

1 About This Policy

gj777 is an online gaming and sports betting platform built specifically for Pakistan players. We understand that when you register an account, make a deposit via JazzCash or Easypaisa, or place a bet on a PSL cricket match, you are sharing personal and financial information with us. This Privacy Policy sets out exactly how we handle that information — what we collect, why we collect it, who can access it and how long we keep it.

We are committed to handling your data with care. Our systems are designed so that only the data genuinely needed to operate the platform and maintain your account is collected. We do not build advertising profiles, sell your data to marketing companies or share your information with third parties beyond what is necessary to process your deposits and withdrawals or to meet verification requirements.

2 Data We Collect

The information we collect falls into three broad categories depending on how you interact with the platform.

Information You Provide Directly

• Registration data: Full name, date of birth, email address, mobile number and any other details required to open an account.
• Identity verification documents: CNIC, passport or other government-issued photo ID submitted to verify your age and identity before withdrawals are processed.
• Payment information: The payment method type (JazzCash, Easypaisa, Raast, Bank Transfer, card or mobile wallet), your registered mobile number or account identifier for that method, and transaction amounts in PKR. We do not store your MPIN or full card numbers — these are processed via the relevant payment provider's own secure systems.
• Support communications: Records of messages you send to the support team, including the details you provide when raising a query or dispute.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution and time zone.
• Session data: Pages visited, time spent on each section, bet history, game activity, login timestamps and navigation paths through the platform.
• Cookies and similar technologies: Session cookies, preference cookies and analytics identifiers. See Section 5 for full details on cookie use.

Information from Third Parties

• Payment providers: Transaction status, reference numbers and confirmation data from JazzCash, Easypaisa, Raast and Bank Transfer to verify that deposits have been received and withdrawals processed.
• Identity verification services: Where a third-party verification service is used to cross-check identity documents, we receive a pass/fail result and document confirmation, not a copy of the underlying data stored by that provider.

3 How We Use Your Data

The data we collect is used for specific, defined purposes. We do not use your data for purposes beyond what is described here without updating this policy and notifying you.

• Account management: Creating and maintaining your account, verifying your identity, processing login requests and managing your PKR balance across all platform sections.
• Processing transactions: Handling deposits and withdrawals via your chosen payment method, confirming transaction status with your payment provider and resolving any payment discrepancies.
• Providing the platform: Delivering cricket betting markets, PSL odds, live casino tables, slots, bingo rooms and all other features you access within your account.
• Customer support: Responding to queries, resolving disputes and providing account assistance when you contact the support team.
• Security and fraud prevention: Monitoring account activity for signs of unauthorised access, bonus abuse, multiple accounts, match-fixing patterns or other prohibited conduct outlined in the Terms and Conditions.
• Responsible gaming: Using your deposit history and session data to power the deposit limit, session reminder and self-exclusion tools available in your account settings.
• Platform improvement: Analysing aggregated, anonymised usage data to improve site performance, fix bugs and enhance the overall user experience for Pakistan players.
• Communications: Sending account-related notifications such as deposit confirmations, withdrawal updates, security alerts and, where you have opted in, information about relevant promotions on the platform.

4 Payment Data & PKR Transactions

All transactions at gj777 are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, Bank Transfer or another supported method, the transaction is handled through that provider's own secure payment infrastructure.

gj777 does not store your JazzCash MPIN, Easypaisa PIN, full bank account numbers or full card numbers. What we store is limited to:

• The payment method type used for each transaction.
• Your registered mobile number or masked account identifier associated with the payment method.
• The PKR amount, date, time and transaction reference number for each deposit and withdrawal.
• The confirmation status received from the payment provider.

This transaction history is retained in your account for the purposes of dispute resolution, withdrawal processing and responsible gaming tracking. It is not shared with any third party beyond what is needed to complete the transaction itself.

5 Cookies & Tracking

gj777 uses cookies and similar browser-based technologies to keep the platform working smoothly and to understand how users interact with different sections of the site. Cookies are small text files stored on your device by your browser.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate between the game lobby, sports betting and deposit pages, and security cookies that help protect your account from cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Preference cookies: Store your display and platform preferences — such as your preferred language setting and notification choices — so they persist between sessions.
• Analytics cookies: Help us understand aggregated usage patterns, such as which sports markets are most popular, how users navigate between sections and where technical issues occur. This data is anonymised and used only for internal platform improvement.

You can control non-essential cookies through your browser settings. Disabling analytics or preference cookies will not prevent you from using the core platform, but some personalisation features may not work as expected. Essential session cookies cannot be blocked without affecting your ability to stay logged in.

6 Sharing Your Information

gj777 does not sell, rent or trade your personal data. We share information only in the following specific circumstances:

• Payment providers: Transaction data is shared with JazzCash, Easypaisa, Raast, banks and other payment processors solely for the purpose of completing deposits and withdrawals in PKR.
• Identity verification services: Where a third-party KYC (Know Your Customer) service is used to help verify identity documents such as CNIC or passport, the minimum necessary information is shared for that verification process only.
• Fraud and security partners: Aggregated risk signals — not personal profile data — may be shared with fraud detection service providers to protect gj777 and its users from account takeover attempts, payment fraud and bonus abuse.
• Legal and regulatory requirements: Where gj777 is required by applicable law, a court order or a lawful authority request to disclose certain information, we will comply with that legal obligation. We will notify affected users where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition or significant change in ownership of gj777, your data may be transferred to the successor entity, which will be bound by the same privacy obligations set out in this policy.

In all cases, third parties with whom we share data are required to handle it securely and to use it only for the specific purpose for which it was shared.

7 Data Retention

We keep your personal data for as long as your account is active and for a defined period after account closure, in order to handle any outstanding disputes, process final withdrawals and comply with any record-keeping obligations that apply to the platform.

• Active accounts: Account data, transaction history and bet records are retained for the full duration of your account being open on gj777.
• After account closure: Core account records including identity verification documents and transaction history are retained for a defined post-closure period. After this period, personally identifiable information is deleted or anonymised.
• Support communications: Records of support interactions are retained for a reasonable period to allow follow-up on unresolved issues.
• Analytics data: Anonymised and aggregated analytics data that cannot be linked back to any individual may be retained indefinitely for platform improvement purposes.

If you request deletion of your account data under Section 9 below, we will process that request in line with our retention obligations. We will inform you of any data we are required to keep for legal reasons and for how long.

8 Data Security

gj777 uses industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, loss or alteration. These measures include:

• Encrypted connections: All data transmitted between your browser or device and gj777's servers uses TLS (Transport Layer Security) encryption. The padlock icon in your browser confirms an encrypted connection is active.
• Encrypted storage: Sensitive account data, including identity verification information, is stored with encryption at rest.
• Access controls: Internal access to personal data is restricted on a need-to-know basis. Staff with access to account data are bound by confidentiality obligations.
• Monitoring and alerting: Automated systems monitor for unusual account activity, login anomalies and potential data security events.

While we take these measures seriously, no online platform can guarantee absolute security. You play an important role in keeping your account secure — use a strong, unique password, do not share your login credentials and contact support immediately if you believe your account has been accessed by someone else.

9 Your Rights

As a registered gj777 user, you have the following rights regarding your personal data. To exercise any of these rights, contact the support team using the details in Section 12.

• Right to access: You can request a copy of the personal data gj777 holds about you. We will provide this in a clear, readable format within a reasonable timeframe.
• Right to correction: If any of the personal data we hold is inaccurate or out of date — for example, an old mobile number or a misspelled name — you can request that it be corrected. Some corrections may require re-verification of identity.
• Right to deletion: You can request that your personal data be deleted. We will process this request subject to any data we are legally or operationally required to retain, as described in Section 7. Deletion requests typically require your account to be closed first.
• Right to restrict processing: In certain circumstances you can ask us to limit how we use your data while a query or complaint is being resolved.
• Right to data portability: You can request your core account and transaction data in a structured, machine-readable format.
• Right to withdraw marketing consent: If you have opted in to promotional communications, you can withdraw that consent at any time via your account settings or by contacting support. Withdrawal of marketing consent does not affect your account or your ability to use the platform.

10 Children's Privacy

gj777 is strictly an adult platform for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If a user is found to be under 18 during the account verification process, their account will be suspended immediately, any deposited funds will be returned to the source payment method and the account will be permanently closed.

If you believe a minor has registered or attempted to register on gj777, please contact support immediately so we can investigate and take appropriate action.

11 Changes to This Policy

gj777 may update this Privacy Policy from time to time. When we make changes, the "Last Updated" date at the top of this page will be revised. For significant changes that affect how your data is used, we will notify registered users via the email address associated with their account.

Continuing to use the gj777 platform after a policy update is published constitutes your acceptance of the revised policy. We recommend checking this page periodically, particularly before making large deposits or withdrawals, so you are always aware of the current terms under which your data is handled.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to raise a privacy concern, you can reach the gj777 support team. Our support email address is [email protected]. Please include your registered username and a clear description of your request so we can assist you promptly.

For questions about account management, deposits, withdrawals or bonuses, the FAQ page covers the most common topics and is often the fastest way to find an answer. For questions about responsible gaming tools such as deposit limits and self-exclusion, visit the Responsible Gaming page.